Getting it to you, and putting things right
How we ship your order from Ireland, how you pay, and what happens if an order arrives damaged, late or not as expected.
How your order reaches you
All orders ship from Ireland. Standard shipping is €30 and estimated delivery is 3–4 days. Delivery charges apply to all areas.
- Ships from
- All orders ship from Ireland.
- Standard shipping
- €30
- Estimated delivery
- 3–4 days
- Delivery charges
- Delivery charges apply to all areas.
- Dispatch
- Confirmed when you order.
- Where we ship
- Tell us your country and we'll confirm.
- Tracking
- Confirmed with your dispatch details.
- Duties & customs
- Since we ship from Ireland, customers in the EU won't usually face customs charges. Charges and taxes may apply in other destinations — check your local rules or ask us before you order. This isn't tax or legal advice.
Paying for your order
We don't take payment on this website. Once we've confirmed your order, you can pay over the phone or through a secure payment link we send you.
If it's not right for you
The full returns terms — including your statutory consumer rights — will be set out here in plain language. Until they're finalised, we handle returns with you directly.
- Return window
- Confirmed when you order (will meet statutory minimums).
- Condition
- Confirmed when you order.
- Return postage
- Confirmed when you order.
- Refunds
- Confirmed when you order.
- Your statutory rights
- Your statutory consumer rights apply regardless of this policy.
- How to start a return
- Contact us and we'll talk you through it.
Damaged or incorrect orders
If your order arrives damaged or isn’t what you expected, contact us as soon as you can and we’ll sort it out with you.
Email
Phone
WhatsApp
Address
Kandoy House2 Fairview StrandDublin 3D03 R8P3
Questions about delivery or a return?
Get in touch and a person will help you through it.